Privacy Policy

1. Our Commitment to Your Privacy

At Raja Steel Furniture (Universal Products), we value the trust you place in us when browsing our catalog, visiting our showrooms, or requesting quotations. This Privacy Policy details how we collect, handle, and safeguard your personal details with absolute confidentiality.

2. Information We Collect

When you interact with our website or showroom concierge, we may collect:

• Contact Details: Your name, phone number, and email address submitted via inquiry forms or WhatsApp.
• Order & Delivery Data: Delivery addresses in Kolkata and Eastern India for product dispatch and professional assembly.
• Model Inquiries: Specific steel almirah, office cabinet, or showcase model requests and custom color/finish preferences.

3. How We Use Your Information

We use the information we collect strictly to:

• Provide prompt price quotations, dimension verifications, and custom print consultations.
• Coordinate factory dispatch, doorstep delivery, and safe installation.
• Provide post-purchase warranty and lock maintenance support.
• Address customer inquiries and feedback.

4. Absolute Non-Disclosure Guarantee

We do not sell, rent, trade, or share your personal data with third-party advertisers or telemarketing brokers. Your phone number and inquiry details are retained exclusively by Raja Steel Furniture for direct communication regarding your orders.

5. Data Security

All communications on our website are transmitted over secure HTTPS encryption (SSL). Administrative access to inquiry submissions is strictly restricted to authorized staff via multi-factor authentication protocols.

6. Contact Us Regarding Privacy

If you have any questions or wish to update or remove your contact information from our records, please reach out directly: